Apple no longer offers repair services for “lost iphones.

2022-06-17 0 By

According to an internal Apple memo obtained by MacRumors, when an iPhone is lost, users will be able to report it to Apple. The report will appear in the repair system, and when the device is sent to Apple for repair, repairmen will be alerted and refuse to repair it.The user’s reporting information appears in the GSMA Device Registry, a global database that maintenance personnel can see on their internal MobileGenius or GSX systems.The policy is aimed at cracking down on the “black production” behind the iPhone, making it impossible for devices of unknown origin to be whitewashed by Apple’s customer service, further reducing Apple’s after-sales costs.In order to “verify your identity,” users need to disable “Find My iPhone” on-site so that Apple Service Stores and Apple authorized service providers can continue to provide repair services.